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Terms & Conditions

By providing your phone number, you consent to receive text messages from us. SMS opt-in data and phone numbers will never be shared with third parties or affiliates for marketing purposes.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us. This may include:

  • Personal Identifiers: Name, corporate email address, phone number, and professional titles.
  • Practice/Organization Data: Medical specialty, clinical volume, operational bottlenecks, and company infrastructure details shared via interactive forms.
  • Technical Information IP addresses, browser characteristics, operating systems, and device metrics captured automatically via cookies and similar tracking technologies when you navigate our site.

2. How We Process Your Information

We process your personal information for a variety of operational and strategic reasons, depending on how you interact with our website. These uses include:

  • To Deliver and Facilitate Services: Processing your data to generate customized operational stress tests, automation blueprints, or requested whitepapers.
  • To Respond to Inquiries: Managing your requests, scheduling introductory consultation calls, and providing ongoing technical or service support.
  • To Improve Our Platform: Analyzing usage trends and data to optimize our landing pages, streamline website navigation, and enhance your user experience.
  • Data Storage and Security: Your information is securely stored within an environment utilizing advanced encryption standards, built to safeguard against unauthorized access and maintain strict data integrity.

3. When and With Whom We Share Your Personal Information

We value your privacy and only share your personal data in specific, necessary circumstances:

  • With Third-Party Service Providers: We may share data with trusted vendors, consultants, or service partners who perform infrastructure, analytics, or communication tasks on our behalf.
  • For Legal Compliance: We may disclose your information where we are legally required to do so to comply with applicable laws, governmental requests, judicial proceedings, or court orders.
  • With Your Explicit Consent: We may disclose your personal information for any other purpose only with your direct, written authorization.

4. SMS Messaging Terms & Conditions

SMS Consent Communication

By providing your mobile phone number and opting in to receive SMS communications from MedCare MSO, you consent to receive text messages related to our healthcare services and business communications.

SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

5. Types of SMS Communications

If you have opted in to receive SMS messages from MedCare MSO, you may receive text messages related to:

  • Appointment reminders
  • Appointment confirmations or scheduling updates
  • Billing notifications and payment reminders
  • Revenue Cycle Management (RCM) service updates
  • Customer support and follow-up communications
  • Account notifications
  • Product demo confirmations
  • Service-related announcements
  • Practice onboarding and implementation updates

Example:

"Hello, this is a reminder from MedCare MSO regarding your upcoming product demonstration scheduled for June 20 at 2:00 PM EST. Reply STOP to opt out of SMS communications at any time."

6. Message Frequency

Message frequency varies based on your interactions with MedCare MSO and the services you request.

Typically, you may receive up to 2–4 SMS messages per week regarding appointments, customer support, billing updates, implementation activities, or account notifications.

7. Message & Data Rates

Standard message and data rates may apply according to your wireless carrier's pricing plan.

Charges may vary depending on your mobile carrier and whether messages are sent domestically or internationally.

8. Opt-in Message

Thank you for opting into SMS messages from MedcareMSO. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary

9. Opt-Out Message

Thank you for opting out of SMS messages from MedcareMSO. You will not receive any further SMS communications. To opt back in at any time, reply START. 

10. Help Message

Thank you for contacting MedcareMSO. For immediate assistance, please call 800-640-6409. or visit www.medcaremso.com. Message and data rates may apply.

11. SMS Consent

Providing consent to receive SMS messages is not a condition of purchasing any products or services from MedCare MSO.
If you do not wish to receive SMS communications, simply leave the SMS consent checkbox unchecked when submitting any website form.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency may vary.
  • Reply STOP at any time to unsubscribe.
  • Reply HELP for assistance.
  • Consent is not a condition of purchase.
  • SMS consent is used solely for service-related communications and will not be shared with third parties for marketing purposes.

Note: We do not sell, rent, or trade your personal or clinical practice information to third parties for marketing purposes.

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