MedCare MSO offers a comprehensive range of AR management services, recovering outstanding revenue from old AR accounts that are aging more than 120 days. Our system has been proven to be highly effective at increasing recovery, even from accounts that were thought to be lost causes.
Unlike most medical billing companies, who only offer AR recovery solutions as part of a revenue cycle management package, MedCare MSO offers AR medical billing recovery services as a standalone option. We don’t believe in a one-size-fits-all approach to healthcare receivable recovery services and want to meet the unique needs of your business.
Case Study Results
1st April
Started On
1 Year
Review Period
$86,000 to $144,000
Collection Increased
67.4%
Revenue Increased By
MedCare MSO’s innovative system tracks every claim to completion, getting our clients the revenue they deserve.
Our strategy for managing aging AR accounts has been developed through years of experience. Our old AR recovery service is a streamlined approach that is both fast and effective.
When our AR team offers account recovery solutions to a new client, the first step is a thorough review of every unresolved claim. There may be some that have expired or are not collectable for some other reason, but we find every one that can possibly be recovered and get to work on it.
We aren’t just looking for the “low hanging fruit” in this process. Many HIPAA-compliant billing companies only look for high dollar claims in aging AR, but we know how fast the smaller amounts add up for our clients, so we look at any claim that could still be paid.
Our team analyzes older unpaid claims as a high priority to ensure that none expire before we get a chance to process them. Using advanced analytical tools to minimize medical account receivables, we stay ahead of the payers’ requirements to help you collect the maximum revenue possible. We consistently follow up with each payer to recover your overdue payments so you can focus on your practice, knowing that we are looking after your bottom line.
If the AR team finds that the outstanding balance should be paid by the patient, we generate a report that is easy for them to understand and send it to them. If you would like us to also handle the direct interactions with your patients, we will do that too. We aren’t a collection agency, so you don’t have to worry about sending the wrong message to your patients. We’ve found patients are much more likely to pay their bills if they understand the charges and agree with the amount due, so we help make everything clear and easy to understand. We’ll even take their phone calls and answer questions if you would like us to.
A tremendous amount of revenue is lost every year due to unpaid claims not being managed properly. We have a dedicated AR recovery team that is extremely successful at getting reimbursements for what others consider “uncollectible.” It is well known in the collections industry that the longer a bill goes unpaid, the less likely it is to be paid—but rather than giving up on old AR recovery & bills. Our account Receivable recovery services team takes that as our cue to take immediate action towards identifying and investigating every unpaid claim. Few medical AR billing services are willing to take on aging AR, or if they do, they want a high fee. Our system streamlines the process, allowing us to be efficient enough to work profitably on old AR Recoveries and low-value claims. These are some of the features of our AR recovery system.
Many billing companies avoid small claims recovery and those that have a lower likelihood of being paid, but not MedCare MSO. Our system’s efficiency allows us to reduce medical account receivables by getting reimbursement for every claim.
We prioritize claims to ensure that none expire unnecessarily, and the most efficient approach of medical recovery services is taken to get the highest recovery possible.
When we contract to assist with AR recovery, we assign a dedicated team of experienced medical billers to focus on investigating every claim in your AR records.
Healthy Days in AR for most medical specialties range from 30 to 40 days. If your practice's average climbs past 50, or if more than 15-20% of your total receivables sit in the 90+ day bucket, that is a signal of a structural workflow problem. Our medical AR recovery services pinpoint these bottlenecks to get your cash flowing again.
Payer contract provisions tightly restrict timelines, meaning timely filing windows close incredibly fast. Industry data puts the recovery probability at roughly 50-60% when a claim hits the 90-day bucket, and it drops further after 120 days. Implementing professional AR recovery services quickly is essential before these strict filing deadlines expire.
A rejection happens before adjudication due to a formatting or demographic error, meaning the claim never enters the payer's review process. A denial is a post-adjudication refusal to pay tied to a specific reason code. Rejections require a quick technical fix, while our AR recovery solutions deploy strategic clinical appeals to overturn tough denials.
High-performing teams stratify claims by aging bucket, then target the largest dollar amounts within the oldest workable buckets to yield the fastest financial return. The HFMA recommends keeping total AR over 90 days below 10-15% as the target baseline, which we consistently achieve by deploying data-driven AR recovery solutions.
Yes. Standard dashboards group data by age but rarely show concentration by individual payer. A single payer experiencing a slow backlog frequently a Medicaid MCO or Medicare Advantage plan can quietly inflate your 90+ day bucket without your knowledge. Our specialized medical AR recovery services run payer-level aging analysis to catch and resolve these hidden distortions.
At MedCare MSO, we organize your aged AR by payer, denial reason, and dollar value, routing high-risk claims to senior specialists before they age out entirely. Our AR recovery solutions track every denial back to its root cause, handle the heavy lifting of clinical appeals, and explicitly flag claims nearing their deadlines so no revenue is left on the table.
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