The internal medicine billing services & revenue cycle is hit especially hard by losses due to medical billing and coding errors because it is a low-paying specialty, as medical fields go, and insurers are prone to cut allowable billing amounts for so many of the more common services that are performed when seeing general medicine patients
While each area of medicine has its own issues, we have found the following to be common concerns for internal medicine practices.
The large number of routine and non-routine activities that regularly occur means that scheduling, rescheduling, and annual scheduling require additional staff time.
Because internists see such a broad sector of the population and are often the first point of contact for patients entering a diagnosis and treatment cycle, there are a huge number of government incentives and offers that the offices must be aware of, and which make staying up to date on coding updates imperative, but unlikely for busy office staff.
Necessary seasonal items like regular vaccines and annual flu shots also add to the responsibilities of office staff and coders.
Unlike a pain management or pulmonology practice that may see each patient repeatedly over a long period of time, the nature of internal medicine brings many different patients into the practice for anything from food poisoning to a sprained wrist. Many of these require immediate attention, but the patient may not have the money to pay their part of the costs, resulting in more billing work to arrange payments or bill collection.
A medical practice needs to be able to focus on taking care of patients, not billing and payers. Medcare MSO can take all of that off your plate, from scheduling, through coding and billing, managing rejections and denials and, if necessary, bill collection.
We have certified coders who are experienced with the specialization, and our proprietary software has been designed to make coding efficient and help avoid errors. One of the most expensive aspects of the internal medicine medical billing for providers is dealing with rejections and denials. Each one can take hours to unravel, correct, resubmit and sometimes follow up further. Medcare MSO’s expertise in this area is a large part of why our clients say we make them money, rather than cost them money for our services. The amount we recover and the time we save more than makes up for the small percentage of collections that we charge.
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800-640-6409