Managing medical billing is a crucial yet often time-consuming task for healthcare organizations. With complex billing codes, ever-changing regulations, and the need for accurate claims submission, it’s easy for practices to get overwhelmed. That’s why many healthcare providers are turning to medical billing companies to streamline their revenue cycle, reduce claim rejections, and ensure timely reimbursements.
About 38% of healthcare providers say that at least one out of every ten claims gets denied. Some are seeing denial rates go even higher, above 15%. That’s a huge amount of time spent reworking claims and a serious hit to revenue that providers were counting on.
Back in 2009, the U.S. healthcare system lost around $210 billion just on claim processing issues. By 2019, that number jumped to $265 billion. Reports like Experian Health’s State of Claims have shown a steady rise in denial rates over the years.
Now, 73% of providers say claim denials are getting worse, and 67% feel like it’s taking longer to get paid. It’s no surprise that many providers are left worrying about who’s going to pay and when the money will actually come in.
In this guide, we have highlighted the top 5 medical billing companies to help you make an informed decision. These companies stand out for their proven track records, innovative solutions, and the ability to customize their services to meet the unique needs of healthcare organizations.
We will break down each company by ratings, pros and cons, and the services they offer making it easier for you to choose the one that fits your needs.
Locations: MedCare MSO operates two primary offices:
Established: Serving healthcare providers over 25 years.
Who They Serve: Catering to 50+ specialties and organizations of all sizes.
Technology: Advanced HIPAA-compliant, ISO 27001, AICPA SOC, medical billing and practice management software, used by over 80,000 practitioners also provide end-to-end RCM services (coding, billing, AR, denial management, credentialing)
The top of the list is MedCare MSO. It was founded in 2000 with a mission of helping healthcare providers get faster reimbursement for the services rendered without any hassle.
The company is now working alongside over 1,500 practitioners, handling their revenue cycle needs every day, while their medical billing and practice management software is actively used across 80,000 healthcare organizations to keep operations smooth and patient care on track.
Their billing KPIs are easy to track, focused, and built around your practice’s financial goals:
Our robust medical billing KPIs are measurable, specific, and aligned with your practice’s financial goals. The results? Accurate claim transmissions, better patient care, and faster reimbursements.
Their website is very easy-to-navigate and clearly describes their services and solutions. On the homepage of their website, on the top, there is a navigational bar that divides the services into 3 main categories.
Revenue Cycle Management — MedCare MSO’s Revenue Cycle Management services include comprehensive solutions like Medical Billing Services, MedCare Force (billing staff support), Hospital & Physician Billing Services, Laboratory Billing, credentialing, MIPS reporting, Guidelines on All Billing and State Regulation, CCM and RPM Billing Experts, Medical Billing Audit, medical billing software, AI Claims submission & more. From front-end tasks like insurance verification and credentialing to back-end functions such as charge capture, denial tracking, and aging AR recovery, each service is built to address the specific financial and operational needs of healthcare organizations.
Value Added Services — MedCare MSO’s value-added services bring clarity and control to the billing side of healthcare.
Product — Maximus is MedCare MSO’s all-in-one medical billing and practice management software built for practices of all sizes across 50+ specialties.
There’s more to see! Visit MedCare MSO’s site to uncover all their services.
Advantages | Disadvantages |
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Customized medical billing solutions for over 50 medical specialties in all 50 states. | There is no real disadvantage to their services; we can say they are strict in adherence to compliance protocols, which a provider can sometimes find hectic and long procedural, but it is necessary to protect your practice from high paid penalties. |
Clear, affordable pricing with no hidden fees. | |
Quick setup with no workflow interruptions. | |
Handled by AAPC-certified professionals with 10+ years of medical billing expertise. | |
Ongoing support through unlimited one-on-one coaching sessions, virtual training, and 24/7 live assistance via phone, email, chat, or web. |
Working Since: Tebra has been offering billing solutions since 2003.
Who They Serve: Tebra serves mid & large sized medical practices and billing companies.
Technology: Tebra uses cloud-based EHR software.
Tebra’s EHR system is easy to use, helping medical practices monitor billing activities from start to finish. It allows users to track claims, manage denials, and view financial data without hassle.
The platform offers real-time reports, giving practices up-to-date insights into their financial performance. These reports help in making informed decisions quickly.
While Tebra doesn’t directly provide revenue cycle management services, its tools have been shown to improve revenue management efficiency for its users.
On Tebra’s homepage, the navigation bar features a “Product” section that links to their main service pages:
If you need more details on any of these services or have further questions, please visit their website.
Advantages | Disadvantages |
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The platform offers a fast implementation process without requiring long-term contracts. | Some users have reported inconsistent or unresponsive customer service experiences. |
Tebra integrates billing, electronic health records, and practice management into one system. | There have been complaints about the system being slow, particularly when uploading documents. |
Features like online scheduling, telehealth, and a secure patient portal enhance patient engagement and satisfaction. | Tebra is primarily designed for independent and small practices, which may limit its suitability for mid-sized or larger organizations. |
Locations: Headquartered in Watertown, Massachusetts, with additional offices in locations like Atlanta, Austin, Belfast (Maine), and Chennai (India).
Established: Founded in 1997.
Who They Serve: Physician groups, hospitals, outpatient practices, and medical billing professionals across a wide range of specialties. Athenahealth supports both independent practices and large health systems.
Technology: Offers a fully cloud-based platform called athenaOne, which integrates:
Athenahealth provides personalized support to help medical practices succeed. Each practice is assigned a dedicated Customer Success Manager (CSM) who offers customized assistance from the start. For practices with six or fewer physicians, Athenahealth offers free in-person training during onboarding, ensuring staff are well-prepared to use the system effectively.
The “Solution” section on the navigational bar enlist the key services of the company. Let’s discuss them briefly for your better understanding:
To explore the full range of Athena Health services, please visit their website. We’ve highlighted some key offerings, but there’s much more to discover.
Advantages | Disadvantages |
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It’s cloud-based and includes EHR, billing, scheduling, and patient tools all in one place. | Some users find it a bit complicated at first and need time to get used to it. |
They offer 24/7 customer support and give you a dedicated contact to help you get the most out of the system. | Costs aren’t listed upfront, and some users say it ends up being more expensive than expected. |
Athenahealth gives you clear reports and real-time data to track how your practice is doing. |
Established: 1999 (as Medical Transcription Billing Corp.; rebranded to CareCloud in 2021)
Who They Serve: CareCloud serves medical practices of all sizes, including small practices, large medical groups, health systems, academic institutions, and medical billing companies.
Technology: CareCloud offers cloud-based solutions, including AI-powered Revenue Cycle Management (RCM), Electronic Health Records (EHR), Practice Management (PM), and Telehealth services. Their platform also features cirrusAI, a suite of generative AI tools designed to automate clinical documentation and enhance operational efficiency.
Their medical billing services are customized for over 70 specialties, making them a great fit for a variety of practices. With more than 40,000 providers using their platform, CareCloud is a trusted partner in healthcare.
The services & solutions Carecloud provide are as follows:
To explore the full range of Care Cloud services, please visit their website. We’ve highlighted some key offerings, but there’s much more to discover.
Advantages | Disadvantages |
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Uses AI to auto-generate visit notes during patient encounters. | A three-year minimum contract is required. |
Includes check-in kiosks, reminders, and an easy-to-use portal. | Some users have reported slow system loading, which can affect day-to-day work. |
Offers custom reports to track revenue and performance. | Implementation time varies by plan and size, and there's a one-time setup fee. |
Locations: CureMD’s headquarters are located at 80 Pine Street, 21st Floor, New York, NY 10005.
Established: Serving healthcare providers since 1997.
Who They Serve: CureMD serves a wide range of healthcare providers, from mid-sized practices to large hospitals, across various specialties.
Technology: They use AI-powered, cloud-based tools.
CureMD’s e-prescribing feature connects doctors with pharmacies nationwide, making it easy to send prescriptions directly. It also lets doctors order supplies and receive lab results from most labs. Other features include a KPI dashboard, workflow automation, an iPad app, insurance claim management, and document storage.
CureMD offers an affordable subscription with hosting, training, security, and support services. It’s a great choice for medium-sized practices looking for an all-in-one, web-based solution.
The services & solutions Carecloud provide are as follows:
To explore the full range of CureMD services, please visit their website. We’ve highlighted some key offerings, but there’s much more to discover.
Advantages | Disadvantages |
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The Avalon app allows managing appointments and clinical summaries on-the-go. | Some users experience slow system performance at times. |
Very responsive customer support department. | Although CureMD's medical billing services are often praised for their quality, some users have noted that the pricing may be higher than alternative providers. |
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Choosing the right medical billing company ultimately comes down to your practice’s specific needs and goals. While each of the top 5 medical billing companies listed in this guide offers valuable solutions, we suggest considering MedCare MSO for your billing needs.
What makes MedCare MSO stand out is their ability to combine expert knowledge with the latest technology. Their team understands the complexities of the healthcare industry and uses advanced tools to ensure accuracy and efficiency in billing. Whether you run a small clinic or a large healthcare organization, MedCare MSO offers scalable solutions at an affordable price also mentioned by Becker’s, Healthcare.
Their services are designed to simplify your billing process, reduce denials, and help your practice grow. Why not see for yourself? Request a demo today to experience their services in action and find out how they can optimize your revenue cycle.
Work smarter, not harder—our platform improves every step of your process.