Executive Summary
Central Clinical Labs (CCL) was dealing with high denials and administrative challenges. After partnering with MedCare MSO, they increased their first-pass resolution rate to 91.3%, reduced denials to 8%, and lowered AR balances by 30%.
A Quick Comparison Table
| Metric | Before MedCare MSO | After MedCare MSO | Improvement |
|---|---|---|---|
| Denial Rate | 25-30% | 8-13% | Significant Drop |
| First-Pass Resolution Rate | 50% | 91.3% | +30% Increase |
| AR Balances | High | Reduced by 30% | Improved Cash Flow |
| Overhead Costs | High | Reduced by 50% | Cost Savings |
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